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Helpscout

HelpScout is a simple, feature-rich, and affordable help desk service for organizing support tickets and support team members, live chat, and a documentation portal. It offers rock-solid performance, security, and even HIPAA compliance for use by medical professionals.

R

Pros

  • Super clean design and feel
  • Easy to setup
  • “Beacon” support bubble is nice
  • Extensive 3rd party integrations
  • Rock-solid security
Q

Cons

  • Beacon kind of hides the live chat area
  • Some advanced features require a developer

$15

Per Month

Click the button below to head over to the official site for this tool.

  Best For

Small Businesses, Enterprise Companies, E-Commerce, Agencies

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