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Helpscout
HelpScout is a simple, feature-rich, and affordable help desk service for organizing support tickets and support team members, live chat, and a documentation portal. It offers rock-solid performance, security, and even HIPAA compliance for use by medical professionals.
Pros
- Super clean design and feel
- Easy to setup
- “Beacon” support bubble is nice
- Extensive 3rd party integrations
- Rock-solid security
Cons
- Beacon kind of hides the live chat area
- Some advanced features require a developer
$15
Per Month
Click the button below to head over to the official site for this tool.
Best For
Small Businesses, Enterprise Companies, E-Commerce, Agencies
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